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Condition of Return:

We are happy to offer you an exchange, for not in working order goods, within 14 days of delivery.

We will endeavour to process returns within 14 working days of receipt.

All items returned by post (unless not in working order) are returned at your cost.

•       All goods must be returned and received in it’s original packaging and in perfect, unused condition, do not remove tire- up (attached plastic band holding the earphones together),

using the most economical delivery method possible. Please remember to include all the documentation and accessories included in the package. , You must call us to get a Return Authorisation Number

•      We do not do refunds or exchanges for change of heart or for any other reason (not in working order)

•      You must complete all sections of this document to guarantee your return, and to help us process your returns quickly.

•      This completed document must be sent back with the goods to our return address

•      Your product comes with 1 year warranty from the day of receipt and only if you have kept the invoice

•      Please download the return form by clicking the icon below.

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